John Ball Zoo

Education Volunteers

Education volunteers, also known as Ambassadors, help the Zoo serve its conservation and education mission by interacting with our guests, informing them of the wonders of wildlife, and teaching about the animals in our collection. If you would like to learn more about our education volunteer opportunities please join us at one of three information sessions Saturday, March 3rd at 11am, 1pm, or 3pm. 

The next job training session for new education volunteers is Saturday, March 24th at 1 pm and should last about 2 hours.


To engage visitors in the wonders of wildlife, help instill a conservation ethic and share enthusiasm for animals.

Possible Duties

  • Staffing the interactive exhibits. Including the Budgie Aviary, Wallabies, and Hobby Farm Corral
  • Discover Carts & Critter Chats - Interacting with zoo guests about animals with props and biofacts 
  • Assist with school groups - Zoo Explorer tours and Zoo Lab
  • Assist with Youth & Family Programs - Kid's Night Out, Twilight Tours, and Sprouts
  • Animal Handling - After additional training and logged hours as an ambassador volunteer, one can use animals from the education collection for presentations both on and off-site. 
  • Special Events 


Individuals with an interest in animals, people, and conservation - no experience necessary!


  • Must be 18 years of age of older
  • Ability to communicate with visitors
  • Ability to maneuver to stations in the Zoo
  • Attend the required trainings offered in person and/or online
  • Meet with the Volunteer Manager for an interview and orientation
  • Successfully complete required background checks 

Current Opportunities

There are mutliple openings available within the education department for new volunteers.   

Next Step

For more information or to schedule an interview please contact 616-336-4317 or email