Reciprocal Membership FAQ
- What is the Reciprocal Zoo and Aquarium List?
This is a list of institutions that have opted to allow our members to receive free or discounted admission to their facilities in exchange for the same from the John Ball Zoo.
- Where can I find the Reciprocal List?
You can view the list on our website or one can be mailed upon request, please call 616-336-4312.
- What local reciprocal opportunities are available for members?
We offer several local reciprocal opportunities that change year to year. We communicate about these partnerships through member emails, on our Local Reciprocal Partnerships page, in Zoo News Magazine, and on our Facebook page. Be sure to bring your Zoo membership card and personal photo ID when you visit our partners.
- Will the list stay the same for the duration of my membership?
Reciprocal institutions may change their policies at any time. We cannot guarantee that the list in place when you purchase or renew your membership will remain the same for the duration of your membership.
- When do zoos change their policies?
Although most zoos and aquariums update their reciprocal policies at the close of the calendar year, some changes may occur during the year. We make every attempt to post updates as quickly as possible, but it is always a good idea to call the zoo or aquarium you plan on visiting beforehand.
Does the Guest and/or Caregiver on my membership receive reciprocal benefits? The number of guests permitted may vary depending on the zoo or aquarium. Again, it is best to call the institution you hope to visit ahead of time so they may communicate their policies.
- If I forget my membership card or photo I.D. when visiting a reciprocal institution, do I have to pay admission?
You may have to pay admission. You can ask the organization to call our Zoo during regular Membership Office hours (10:00am-4:00pm, M-F, excluding holidays), but this is not a guarantee. You should always have your membership card and photo ID when visiting reciprocal institutions. Contact the membership department (616) 336-4312 if you would like a PDF copy of your member card to be emailed to you to keep on your phone.
- Can I use my membership for special events at reciprocal zoos and aquariums?
Many zoos and aquariums will not accept reciprocal memberships for special events.